Scoot Airlines gave this offer to 17 passengers left in Amritsar, DGCA satisfied. DGCA gives clean chit to Scoot Airlines for leaving 17 passengers at Amritsar Airport, says airline acted promptly

New Delhi:

DGCA gives clean chit to Scoot Airlines: On January 18, around 35 passengers were left behind at Amritsar airport. Airlines could not contact 17 of them. Now it is being told that for those 17 passengers, Scoot Airlines Scoot Airlines Has made alternate arrangements. Rest of the passengers have also been given some facilities. This whole matter was related to Scoot Airlines, which is a subsidiary of Singapore Airlines and operates as a low-fare airline. The aircraft of the same airlines was to take off from Amritsar at 7.55 pm on January 18, but took off at 3.45 pm, 4 hours before that. Because of which many passengers were left behind.

DGCA satisfied with Scoot Airlines’ reply

In this case, the Directorate General of Civil Aviation, Government of India (DGCA) Had sought clarification from Scoot Airlines, with which he is satisfied. According to the press note issued by DGCA, Scoot Airlines had apologized the very next day after this incident. Along with this, Scoot Airlines is also ready to compensate the loss of the passengers affected by this incident.

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Scoot Airlines has given three options to the passengers

Scoot Airlines has also given three options to the passengers, in which the affected passenger can book a free ticket any day in the next 14 days. The second option is to refund 120 percent of the ticket money in the form of vouchers and the third option is to refund 100 percent of the fare in cash. DGCA has appreciated the steps taken by Scoot Airlines.